![]() As of February 18, 2022, JumpCloud no longer supports Windows 8.1.As of June 16, 2023, the JumpCloud tray application will not be updated past version 1.32.0 on 32-bit devices.As of June 16, 2023, the JumpCloud agent will not be updated past version 1.115.1 on 32-bit devices.Furthermore, functionality may or may not work as intended and may be hindered based on future product releases: If the JumpCloud agent is installed on an unsupported version, JumpCloud neither ensures nor guarantees full or even partial functionality of device management.JumpCloud is proud to natively support Apple silicon Macs.Syncing login passwords with Appleās iCloud service is not supported, and attempting to turn it on may result in undefined and unsupported behavior. See OS X: User Password Does Not Update with iCloud Account.See Managing Users with High Sierra, FileVault, and APFS. For all supported macOS versions, a native Administrator service account is created, and credentials are required during installation for support with secure token in conjunction with FileVault.Note: OS query is only installed when System Insights is enabled. ![]() As of April 14, 2020, JumpCloud no longer supports macOS Sierra 10.12.As of November 30, 2020, JumpCloud no longer supports macOS High Sierra 10.13.As of December 15, 2021, JumpCloud no longer supports macOS Mojave 10.14.As of December 31, 2023, JumpCloud no longer supports macOS 11.X Big Sur.If the JumpCloud agent is installed on an unsupported version, JumpCloud neither ensures nor provides guarantees full or even partial functionality of device management.Pre-release or Release Candidate (RC) versions of OS releases are not supported.See Granting Full Disk Access Permissions to the JumpCloud Agent for MacOS. For Macs running macOS Monterey and later, the JumpCloud Agent requires Full Disk Access permissions to enable communication with the authentication controls on the device. ![]()
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